Reviews
Over 20,000 Roofs Installed and Backed by 50-Year Warranties—New England’s Trusted Roofer Since 1987.
What Our Customers Say About Us
Reviews from Google
Based on 828 reviews |
Overall Rating: 4.8
Li-Juan Duan
kathleen botticelli steadman
Felix and his crew arrived at our home on time to put on a new roof. They were courteous and went right to work. I was very impressed with their professionalism and knowledge of the job. The crew worked together seamlessly with Felix redirecting as needed. Each crew member took turns cleaning up the area around the house and ensuring that my bushes were protected. They followed safety protocols and I felt secure that they were safe. Felix kept me and my husband posted throughout the day alerting us of any issues that came up. It’s been a long time since I have seen a company that actually keeps their supervisor on site throughout the process to handle any issues and move the project along. You could tell this crew was seasoned and very competent. This is the company you want to hire. I knew the moment I spoke with Matt Bregman. He knew so much about roofing. I did my research; but he surprised me with all he knew and he is very honest. He told me when something was going to cost more, and what would be a better choice for us and our home.
Thank you JP Morgan and Felix for a job well done!
Dr Kathleen Steadman
Shannan Cavatorta
JP Carroll’s team was exceptional from the very beginning! They consistently provided us with regular updates, accompanied by photos showcasing the progress. We are delighted with our new, beautiful roof and gutters!
Jackie Jackson
We are so pleased with our new roof! The work was done to perfection. Every detail was completed prefessionally and the clean up was amazing. Neighbors have already commented how beautiful the house looks. We highly reccomend JP Carroll Roofing!
Agnes Carter
I had a roofing leak issue. Thanks to Joe who came out, took pictures inside and out confirming my problem and shared his findings. He graciously took care of the problem by sealing up the gaskets around the roofing pipe. Joe exemplified professionalism and respect of my home. Thank you Joe, for a job well done!!!!
LUIS MATOS
JP Carrol Roofing was a great company to hire to do our roofing. When we scheduled the inspection to get an estimate, the representative, TJ Selig, was very informational, and did not feel like he was trying to sell us. Instead he was down to earth and honest in explaining the different tiers and the prices.
Once the roofing date was scheduled, they informed us of the whole process and the time it was going to take from start to finish. The project manager, Michael Hickman, was extremely knowledgeable, helpful, and down to earth. He answered all of our questions and explained the payment process, and ensured his team protected and cleaned our property after the job was done, which was only one day. If we’re alive in another 50-60 years and need another roof, we’ll go with JP Carroll Roofing.
David Kenna
JP Carroll did an excellent job. New roof looks wonderful. Crew left a clean yard and finished all in one day.
George Konefal
Mike Chase our project manager great. We were not able to be home the entire time, and he kept us informed on the progress and any changes required. The team working on the roof was fantastic. The yard was left clean with out any debris.
Nancy Chmelowski
Jp Carroll was great to work with. They made the whole process of having a roof done seamless. Their product has a wonderful guarantee! The crew showed up and worked hard and were very happy with the outcome.
Rob Shugdinis
Very professional job, and left the property as they found it.
Jonathan Morales
I had an issue with my bathroom fan not venting properly, causing moisture to collect in my attic and a big stain on my ceiling. Joe came through quickly and professionally. He identified the problem right away and installed the vent, patched the roof, and ensured it was connected and venting properly, within an hour or so. He was very thorough and showed me pictures of each step, from the original problem to how it looked upon completion. He was friendly, respectful of my properly, and efficient. Highly recommend him if you’re looking for fast and reliable work.
Barry Bianco
From working with TJ, estimator, to work site Mgr, Mike, and his crew, I’m very satisfied with job start to finish, which was one day…Highly recomend!
Thomas Boswell
We had a great experience with JP Carroll from beginning to end! TJ came out to complete the quotes and walked us through absolutely EVERYTHING. He was very confident in the service they provide, receptive to our questions and needs, and he laid out our options clearly. TJ definitely exceeded our expectations and really closed the deal!
Lee and his crew did a fantastic job on our first roof—quick, professional, and thorough! Lee went out of his way to ensure not only we were satisfied, but also a neighbor who was concerned about debris—his team put up extra ply/tarps, double-checked her driveway with a magnet, and checked she was satisfied. Excellent attention to detail and great customer care.
Alex led the team once more on a slightly more intricate roof this week and handled it with great efficiency and care. The work was completed in a single day and they even stayed late to see it through! The crew left the site spotless, we really appreciated how buttoned-up everything was from start to finish—top-notch job.
We will definitely be recommending to others!
Lynn Kennedy
We have a large steep roof and Paul and his crew did an excellent job on our install. Crew arrived early and went right to work, and they finished the whole project in one day – including one of the most thorough clean ups we have ever had on ANY home reno project! Our home is surrounded by perennial gardens and ornamental trees (my pride and joy!) and they took great care to make sure all the plants were protected. The whole staff was mindful and made a point to use the walkways without traipsing through the beds. Dumpster was picked up first thing the next morning and it looks like they were never here – except that now we have a pristine new roof! We have already referred JP Carroll Roofing to our friends and neighbors – thanks Paul and The Crew!!
josh lastnamehere
Alex and his crew are efficient and definitely went above and beyond with my new roof. I recommend JP for all your roofing repairs. Gutters are next and I can’t wait!
whatsup chizler
Outstanding work on our roof!! Left the property cleaner than when they showed up. Very pleased with the job done!
Thank you!!!
Tawnya Liebscher
From the start with TJ our estimator – to the finished job- fantastic! I personally only met TJ – who was sincere and understood our needs and budget – but to see the finished product led by Lee and his incredible crew was amazing. The clean up?? Spotless!! I think our lawn looked better after than before! Thank you for the hard work and professionalism from all involved.
Chris Mitchell
As a homeowner, one of the very best experiences I’ve ever had on a home improvement project.
From start to finish, communication was outstanding and important to me. Sales rep TJ actually assessed my roof from both inside the home and via drone images. Was presented several options including warranty and color samples. While this is what I would expect, other quotes I received did not go to the depth of assessing and quoting my roof. This lent a lot of credibility vs competitors who quoted based on the eyeball test and not sure even looked at my roof before quoting.
After signing off on the project, I was promptly contacted to schedule my new roof installation and was extremely easy by some very friendly and professional office staff.
In less than a week my project was scheduled and what really made this outstanding was Mike and the crew that replaced our roof. Was really impressed how Mike kept me informed of every step throughout the day sending photos explaining what they were doing throughout each step. Crew was highly professional and friendly and felt like a valued customer based on how they addressed my concerns over clean up and safety concerns for my dogs and not having nails in the yard. I don’t know how they did it, but they left it immaculate and took my concerns very seriously and I was very impressed.
My project was done and Mike was still checking in days later to make sure I was satisfied.
I really value a well designed customer experience and can’t say enough great things about the friendliness and professionalism of the entire operation. I would highly recommend.
Christine M
Went to work with an ugly roof on my house, came home to a beautiful new roof. Crew did a wonderful job, and the clean up was spotless.
whatsup chizler
Kevin and his team were amazing!! Worked diligently with the goal of excellence!!
Thank you for an outstanding job!!
Frank Rubino
Had my roof and gutters done by JP Morgan today. Guys showed up early and immediately went to work! Friendly and informative crew, cleaned up as they worked, and worked all day long. Definitely would recommend them, and they also gave me the best quote out of a few other companies. No complaints
Don
Special thanks to Lee, Jordan and their crew.outstanding job start to finish, to notch professionals all the way, thanks you so much for a job well done
Rick Muehlke
Great job. Kevin is an excellent communicator!
Donna Farenwald
JP Carroll Roofing did a great job on my roof! I would refer them to anyone looking to replace their roof!