Reviews
Over 20,000 Roofs Installed and Backed by 50-Year Warranties—New England’s Trusted Roofer Since 1987.
What Our Customers Say About Us
Reviews from Google
Based on 708 reviews |
Overall Rating: 4.8
george siriotis
Mynnde Corey
Joe was prompt, courteous, and he explained the issue he found and his actions to repair. Thank you!
Kyra Clark
I had 2 guys come out today 2-19-25 to check my attic/ roof . They were very pleasant efficient and knowledgeable. I would recommend this company .
Anubha Gupta
Joe and Gavin were amazing. They took their time to check every part of the roof and made sure everything was OK before scheduling time to fix the leak in my roof.
Suzanne Sycz
Really appreciate the attention of Joe and Gavin coming out on the same day that Rachel called. They were very considerate and got my door fixed in a jiffy. Great guys! Thank you, Sue
Jon O’Konis
Josh and Gavin appeared to do a good job.
Shane Towne
Paul and crew did a fantastic job! Would definitely recommend.
David Eisenberg
Had my roof and gutters replaced. Was so impressed with JP Carroll. Everyone I encountered from the very beginning to the end of the project were total pros. Honest. Incredibly efficient. Great work. They left my house cleaner than it was to begin with. Mike, the project manager, kept me well-informed throughout the project. Can’t say enough good things about Mike and this company. Would use them again without any hesitation.
Mary Gatlin
JP Carroll did a great job replacing flashing around our woodstove chimney and adding several vents to our roof. They were quick to get everything scheduled, they took tons of pictures to explain the work that was needed, and took pictures throughout the process to share a recap when everything was complete. Their pricing felt very reasonable too. We will definitely use them when we need roofers again.
Griffin Mitchell
This will be the second time I used JP carrol roofing to replace a roof. We used them on our previous home and again on this new home. I called and they were out within days to give a estimate and then days later to perform the work. Having a background in construction myself I understand work quality and these guys do meticulous work. It only took them a matter of hours to get the job done. They were extremely careful and organized along with even cleaning any marks off the vinyl siding that were made from the old shingles falling. Michael H was a great project manager and kept me in the loop with every decision. If you are in need of a roof, I highly recommend jp carrol. They are a company that takes pride in job quality along with customer satisfaction. I promise, you won’t be disappointed!
Mary T-R
I had JP Carroll Roofing replace the roof on my house that I had recently purchased in Springfield. They did a great job and cleaned up thoroughly. The roof looked wonderful, but they’d had to remove a temporary seal between the roof and the siding on a small extension on my house, and didn’t replace it. I thought it would be a part of the job, but it wasn’t. My bad, I hadn’t clarified and didn’t really know what was included. We talked about it and they came up with a fix and gave me a discounted price. I was very happy with the solution. Joe M and Gavin came out and did that work and did a great job. The roof looks good, and there’s a permanent seal between the siding and the roof. Joe even put de-icer on my driveway for me. All the roofers who worked on the house were professional and respectful of me and my property, and Jenna in the office was friendly and helped moved things along. I recommend them without reservation.
Ryan Shiring
The whole experience with JP Carroll was outstanding. Starting with the quoting process, Josh gave detailed explanations to everything that needed to be done and why. He diligently answered all my questions and really gave me a good education in how roofing works.
When the install date came up, the production supervisor Mike called me and talked me through how the process would go and was there during the install to answer any questions and make sure it went smoothly.
Miguel and his roofing crew did a fantastic job on the install and were able to get the whole project done in one day.
Overall I’m very satisfied with JP Carroll and will be recommending to family and friends.
Rob Giuffria
Best roofing company in the state, hands down! As a residential real estate brokerage, we have regularly recommended JPC to clients over the years and have never been disappointed. One of the safest referrals we can make.
Our own W Hart center office needed a roof and JPC was the natural choice. Mike and the entire JPC team did an excellent job and we were impressed with the results. They paid great attention to caring for the property during the job, and the skill and precision of their workmanship was remarkable.
JPC sets the standard for contractors, and we will continue to recommend them to all of our clients in need of roofing.
Rob Giuffria
Managing Broker
Tea Leaf Realty
Joan Duval
Excellent work by these two professionals. They found my leak quickly and safely. Joe and Gavin….great job!
Michele O’Toole
Lee and his crew did a phenomenal job replacing our roof. They completed the job in one day with constant communication about their progress. We would definitely recommend JP Carroll to friends and family.
Sacred Heart
We called, they came, they fixed out leaking roof! All in one day. In the cold, with ice all over the flat roof. Sean R. and Joe M are amazing and soaking wet right now. Hard working, and very nice. We are grateful. Thank you.
Nicole Buxton
We have nothing but positive feedback to share with regard to all team members at JP Carroll! The rep that worked with us, Steve, sat down and explained the job in detail, advocating on our behalf when needed. When connected with the project manager, Alex, our family knew the job would be done to the standard we were hoping. Alex was extremely communicative, timely, and honest. He also took the time to cater to our family’s needs and made sure to follow up on any questions or concerns we had throughout the job. Our roof was replaced quickly and efficiently, even though it snowed before AND during the project! Our home looks so much better with its new roof. Thank you to the entire team at JP for giving us the roof we needed with the aesthetic we wanted! We couldn’t be happier.
William Foley
A few months back I called JP Carroll for an estimate for our roof to be repaired Leo came to inspected it turned out that it in fact needed to be replaced. So we got an estimate via email with complete list of materials and a very easy estimate to follow they kept it on file for a month a couple months later a called Leo back to sign a contract be cause they were so very helpful and very friendly bunch of people. In a couple weeks they were ready to go to work I got a call about the dumpster to be dropped of that following day. Kevin and his Crew couldn’t do enough for us the ease of any questions I had he and his fantastic crew got the complete roof torn off and reinstalled in record time the whole job took 2days and 1 morning for the dumpster to be picked up most incredible I’ve never had anybody be that on there A game my whole life day of repairs we’re putting back together our roof Soffits as they were torn apart bye wind storms from our last siding company. Kevin and his team flaulosly put it all back together and now are house is weather proof and ready for any thing the weather hits us with. thank you Kevin and his fine we’ll oiled crew for a fantastic job words can’t describe how much we appreciate JP Carroll roofing you all went above and beyond for a fantastic roof job here in Malden thank you the Foley Family also thanks for the final walk around Kevin.
fred acquavita
We were very pleased with Joe Ms work. He was polite efficient and took his shoes off. He found the leak which was important.
Amanda Patel
Sean & Joe are outstanding with finding solutions to roofing problems. Their willingness to go above & beyond to ensure customer satisfaction and quality workmanship is a rarity and greatly appreciated.
Sue Schwartz
JP Carroll Roofing was extremely professional and friendly to work with. The project team provided excellent service completing the roof in a timely manner. A special acknowledgement goes out to project manager, Kevin Campbell, and Team Lead, Jose. The entire team was highly skilled, thorough and the attention to detail was incredible. Thank you JP Carroll for an awesome experience and a beautiful new roof!
MaryAnn Sculley
Project Manager, Kevin, and the entire JP Carroll Roofing crew did a fantastic job on my new roof. From start to finish they were very professional and extremely efficient, finishing up my roof in one day. Kevin even came back the next day to do a walkthrough to answer any questions and to be sure there were no nails in the driveway. I could not make a higher recommendation than for JP Carroll Roofing.
Christine Sloan
Joe M was here this morning- so professional and knowledgeable. He figured out a way to solve our problem- hooray!Thanks Joe!
Peter Brandi
Tyler Damato was an absolute pleasure to deal with from start to finish. The crew worked hard to complete my challenging roof. Very happy I chose JP Carroll!